Frequently Asked Questions
Do I need to move everything out during restoration?
In most cases, no. Our team at Paul Davis Restoration of Greater Reno and Tahoe, NV evaluates the affected areas to decide if certain items should be moved. If a pack-out is needed to protect belongings or to speed repairs, we’ll coordinate everything with you in advance.
Can I walk through my home while it’s drying?
Please keep foot traffic to a minimum in wet or drying areas. That helps prevent accidents and speeds the drying process. If you must pass through, wear proper footwear. Our technicians at Paul Davis Restoration of Greater Reno and Tahoe, NV will advise you on the safest paths.
My ceilings are wet. What needs to be done?
Our certified professionals check moisture levels and track how far water has traveled. Sometimes we’ll open sections of the ceiling to increase airflow or remove wet insulation. Thorough drying reduces the risk of mold and structural damage, and we’ll keep you informed at every step.
How do you handle sewage contamination?
Sewage poses serious health hazards, so our Paul Davis Restoration of Greater Reno and Tahoe, NV team follows strict safety protocols. We sanitize hard surfaces with commercial-grade disinfectants. Porous materials—like drywall or carpet—that absorb contaminated water may need to be removed and disposed of.
What happens when water floods my property, and what are the potential effects?
– Drywall & Paint: Water can cause bubbling or peeling and may seep behind walls into insulation.
– Wood Damage: Prolonged exposure weakens wood, leading to warping or rot.
– Flooring: Carpets and hardwood can be ruined if not addressed quickly.
– Electronics & Safety: Moisture can damage electrical systems and pose hazards.
At Paul Davis Restoration of Greater Reno and Tahoe, NV, we move fast to extract water and thoroughly dry all affected areas to protect your home or business.
How long does it typically take to dry a property?
Every situation is different, but drying typically takes 3–5 days, depending on the severity and materials affected. Paul Davis Restoration of Greater Reno and Tahoe, NV monitors moisture levels daily to keep the process on track.
What services do you provide?
We specialize in Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Storm Damage Restoration, Contents Cleaning & Storage, Reconstruction Services, Property Improvement, Biohazard/Trauma Cleanup, Commercial/Industrial Restoration, and Residential Restoration, along with related cleanup services.
Do you handle insurance claims for clients?
We are a preferred provider for most major insurance carriers and have 11 years of experience working through the insurance process. We’ll keep you informed every step of the way so you don’t have to juggle complex paperwork.
Are you licensed, insured, and bonded?
Yes. Paul Davis Restoration of Greater Reno and Tahoe, NV holds all required licenses, carries full insurance, and our technicians receive ongoing training and certifications—so your property is in skilled, trustworthy hands.
How quickly can you respond to an emergency?
Our 24/7 emergency team typically arrives on-site within 60 minutes. Rapid response helps prevent secondary damage like mold growth or structural deterioration.
How do you assess the extent of the damage?
We use advanced tools—such as infrared cameras and moisture meters—to detect hidden moisture and structural concerns. That data guides a targeted plan for cleanup, drying, and restoration.
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"Super friendly, very accessible, and they keep me informed every step of the way. I really feel Josh, Mason, Rowan and Bernadette have my back as they are currently repairing three of my homes. Thank you Team PaulDavis!"
"Sergio at Paul Davis managed our remediation very well. It was done as efficiently as it was non invasive. They did all they could to minimize the disruption to our Mathnasium. The kids didn't miss a beat."
"Paul Davis was absolutely fantastic. They found leaks; removed, dried and replaced damaged drywall. After all was done it looked like new. Tiffany was absolutely wonderful in all respects. Thank you Paul Davis and Tiffany. :<)"
Our Service Area
Serving Greater Reno and Tahoe, NV
- Reno
- Genoa
- Verdi
- Dayton
- Sparks
- Fernley
- Glenbrook
- Stateline
- Tahoe City
- Carson City
- Gardnerville
- Minden
- McCarran
- Silver Springs
- Incline Village
- Yerington
- Zephyr Cove
- Virginia City
- New Washoe City
- Smith Valley
